Last updated: 13 August 2026
Resin Me Epoxy respects your privacy. This policy explains how we collect, hold, use and disclose personal information when you use our website, contact us or ask us to provide a quote or flooring-related services.
Who we are
Resin Me Epoxy
Unit 3, 29–31 Whyalla Place, Prestons NSW 2170
Phone: 0490 101 266
Email: admin@resinmeepoxy.com.au
Information we may collect
We may collect personal information that is reasonably necessary to respond to your enquiry and provide our services. This may include your name, phone number, email address, business name, project or site details, suburb, messages and information you provide when requesting a quote.
Where enabled, website technologies such as cookies may collect limited technical information, including browser, device, IP address and website usage information.
How we collect information
We collect information directly from you when you contact us by phone, email, WhatsApp, website form or another channel you choose. We may also collect information from publicly available sources or people involved in a project where it is reasonably necessary to respond to a legitimate business enquiry.
Why we use information
We may use personal information to:
• respond to enquiries and prepare quotations;
• communicate about requested services, site visits or projects;
• deliver, administer and improve our services and website;
• manage records, payments, safety, insurance and legal obligations; and
• send service-related updates or marketing where permitted by law.
Disclosure of information
We may disclose personal information only where reasonably necessary for the purposes above. This may include our employees, contractors, professional advisers, insurers, website, email or communications service providers, and government or regulatory bodies where required or authorised by law.
Some service providers may store or process information outside Australia. Where this occurs, we will take reasonable steps to protect personal information in accordance with applicable Australian privacy laws.
Cookies and website technologies
Cookies and similar technologies can help a website function and help us understand how it is used. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functions.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep information only for as long as it is reasonably needed for business, legal, accounting or record-keeping purposes.
Access and correction
You may ask us for access to personal information we hold about you or ask us to correct it. Please contact us using the details above. We may need to verify your identity before responding.
Marketing
If you receive marketing communications from us, you can ask to stop receiving them at any time by contacting us or using an unsubscribe option where provided.
Privacy complaints
If you have a privacy concern or complaint, please contact us at admin@resinmeepoxy.com.au or 0490 101 266 with enough detail for us to investigate. We will consider your complaint and respond as soon as reasonably practicable. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will be published on this page.
Contact us
For privacy enquiries, access or correction requests, or complaints, contact Resin Me Epoxy at admin@resinmeepoxy.com.au, 0490 101 266, or Unit 3, 29–31 Whyalla Place, Prestons NSW 2170.